FAQs
Do you have a brick-and-mortar physical location? We do not have a physical storefront but do offer private appointments and in-person shopping at various US antique events. Check our Calendar of Events for our upcoming show schedule.
Do you offer layaway? Yes. It is our pleasure to offer layaway on items priced $500 and over. See our Shop Policies page for additional details.
Do you offer returns? Yes, we offer returns within 3 days of receipt for items which are in the exact same state as was sent - undamaged, unworn, unaltered. If for any reason you are unhappy with your purchase, please reach out to us by email at hello@thefancyrat.com or by phone at (954)729-6458. See our Shop Policies page for additional details.
Is there a warranty provided for your items? No. Antique and estate fine jewelry is pre-loved, often for decades, and we are unable to offer a warranty for these types of items. We try our best to indicate the condition of every item in the listing and disclose significant blemishes or flaws. To help you understand the condition of the item prior to purchase, it is our pleasure to provide videos of the item and/ or additional pictures. If this is of interest, please reach out to us by email at hello@thefancyrat.com or by phone at (954)729-6458. See our Shop Policies page for additional details.
I would like expedited shipping for my item. How can I purchase this? We would be happy to explore expedited shipping options. If this is of interest, please reach out to us by email at hello@thefancyrat.com or by phone at (954)729-6458.
Do you ship outside the USA? No. We do not currently ship outside the USA at this time.
For any other questions, we can be reached by email at hello@thefancyrat.com or by phone at (954)729-6458.