Privacy Policy

PRIVACY POLICY

Effective date: August 7, 2026

The Fancy Rat LLC ("us," "we," or "our") operates the thefancyrat.com website and related social media and marketing channels (collectively, the "Service"). This policy explains what personal data we collect, how we use and share it, and the choices you have.

By using the Service, you agree to the collection and use of information as described in this Privacy Policy. Unless otherwise defined here, terms used in this Privacy Policy have the same meaning as in our Terms of Service.

INFORMATION WE COLLECT

Information you give us directly, including:

Name, email address, mailing/shipping address, and phone number
Billing and payment information (processed by our payment processor — see "Payment Information" below; we do not store full card numbers)
Order history, wishlist selections, layaway arrangements, and communications you send us
Any information you submit through contact forms, account registration, or customer reviews

Information collected automatically, including:

IP address, browser type and version, device identifiers
Pages visited, time spent on the Service, referring/exit pages, and click activity
Approximate location derived from IP address

Cookies and similar technologies. We use cookies, pixels, and similar tracking technologies to operate the Service, remember your preferences (such as items saved to a wishlist), and understand how visitors use the Service. Where required by law, we will ask for your consent before setting non-essential cookies. You can control cookies through your browser settings, though some portions of the Service may not function properly if you disable them.

PAYMENT INFORMATION

Purchases on the Service are processed through Shopify Payments and/or other third-party payment processors. We do not store your full credit card number on our servers. Payment processors collect and handle your payment information directly, subject to their own privacy policies and applicable payment card industry security standards (PCI-DSS).

HOW WE USE YOUR INFORMATION

We use the information we collect to:

Process and fulfill orders, including shipping, returns, and layaway arrangements
Communicate with you about your orders, inquiries, or account
Send marketing communications, such as our email newsletter, if you have opted in — you may unsubscribe at any time using the link in any marketing email or by contacting us
Improve and maintain the Service, including troubleshooting and analyzing site usage
Detect, prevent, and address fraud, security issues, or technical problems
Comply with legal obligations, including tax and financial recordkeeping

SHARING OF INFORMATION

We do not sell your personal information for money. We share personal data only with:

Service providers who perform functions on our behalf, such as Shopify (our e-commerce platform and hosting provider), payment processors, shipping carriers, and email marketing platforms. These providers are permitted to use your data only to perform services for us and are contractually obligated to protect it.
Analytics providers, such as Google Analytics, which helps us understand how visitors use the Service. Google may use this data consistent with its own privacy policy, available at https://policies.google.com/privacy. You can opt out of Google Analytics tracking using the Google Analytics opt-out browser add-on.
Legal and safety purposes, where we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights or property, investigate wrongdoing connected with the Service, or protect the safety of users or the public.
Business transfers. If The Fancy Rat is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

YOUR PRIVACY RIGHTS

California residents. Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), California residents have the right to: know what personal information we collect and how it's used; request deletion of personal information we hold about you; correct inaccurate personal information; and not be discriminated against for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under the CCPA. To exercise any of these rights, contact us using the information below.

Other state and international residents. Depending on where you live, you may have similar rights to access, correct, or delete your personal information, or to object to certain processing. We will honor requests consistent with applicable law. Please note the Service currently ships only within the United States.

To make a privacy request of any kind, email us at hello@thefancyrat.com. We may need to verify your identity before completing your request.

DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining business and tax records as required by law, resolving disputes, and enforcing our agreements. Order and transaction records are generally retained for at least the period required by applicable tax and commercial recordkeeping laws.

INTERNATIONAL DATA TRANSFERS

The Service is hosted and operated in the United States. If you access the Service from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to this transfer.

DATA SECURITY

We take reasonable steps to protect your personal information, but no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

LINKS TO OTHER SITES

The Service may contain links to third-party websites that are not operated by us, including social media platforms and vendor sites. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policy of any site you visit.

CHILDREN'S PRIVACY

The Service is not directed to anyone under the age of 18, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective date" above. Material changes will be communicated via a notice on the Service or by email where appropriate. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.